Tickets purchased through perththeatreandconcerthall.com for shows and events are non-refundable, but you can choose to protect your order from the unexpected for just £1.95 per ticket.
Ticket refund protection allows your to recover 100% of the paid ticket price (including all order fees)
With refund protection you can apply for a refund, with supporting documentation, in the event of:
· Accident, injury, or illness
· Severe weather preventing travel to the venue
· Travel delays due to breakdown or public transport breakdowns & strikes
· Plus much more!
For full terms & conditions please click here
For a worry-free purchase, protect your tickets today - you cannot add to your order after you have paid.
If you have recently been unable to attend an event and you purchased Secure My Booking ticket protection with your tickets, your next step is to contact Secure My Booking through their website to apply for your refund. You can do so by going through their main website here or directly to the ticket refunds page here.
You may be asked to include supporting documents such as a medical letter or police report depending on the reason for your application. You will also need to have your ticket confirmation/receipt to hand for details such as an order number, date of purchase and value of the tickets.
If you need any help, you can use the live chat function on the website or click the help button on the top right of the page to see if any other questions are answered in their FAQs.